Ernie's Automotive
Call +1253-862-9568
WA 98391, United States

Ernie's Automotive

Welcome to Ernie's Automotive, your trusted local auto repair and tire service center located in Bonney Lake, WA. Serving the greater Bonney Lake community with integrity and expertise, Ernie's Automo

★★★★★ 4.6 · 339 reviews
★ 4.6 Google rating
339 customer reviews
WA 98391, United States serving the area
+1253-862-9568 call today
AboutWho We Are

Welcome to Ernie's Automotive, your trusted local auto repair and tire service center located in Bonney Lake, WA. Serving the greater Bonney Lake community with integrity and expertise, Ernie's Automotive is dedicated to providing high-quality vehicle maintenance and repair services that keep your car running at its best. From routine oil changes to comprehensive diagnostics, their skilled team of automotive professionals is committed to delivering honest, reliable service at competitive prices. Whether you're dealing with an unexpected breakdown or simply scheduling preventative maintenance, Ernie's Automotive is the neighborhood shop you can count on.

What We Do

Ernie's Automotive offers a comprehensive range of auto repair and tire services designed to meet the diverse needs of every vehicle owner. Their experienced technicians are equipped to handle everything from brake repairs and suspension work to engine diagnostics and transmission services. No matter the make or model of your vehicle, the team at Ernie's Automotive has the knowledge and tools necessary to get you back on the road safely and efficiently.

As a full-service tire center, Ernie's Automotive provides tire sales, installation, rotation, balancing, and flat repair services. They carry a wide selection of quality tires to fit various vehicles and budgets, ensuring that every customer finds the right solution for their driving needs. Proper tire maintenance is essential for safety and fuel efficiency, and the team is always ready to offer expert guidance on the best tire options available.

Ernie's Automotive takes pride in its commitment to transparency and customer satisfaction. They believe in clearly communicating repair needs and costs upfront, so customers can make informed decisions about their vehicle's care without any unwanted surprises. This honest approach to service has helped them build a loyal customer base throughout Bonney Lake and the surrounding areas over the years.

The technicians at Ernie's Automotive stay current with the latest automotive technologies and repair techniques, ensuring that both newer and older vehicles receive the most up-to-date care possible. Their attention to detail and dedication to quality workmanship mean that every job is completed to the highest standard, giving customers peace of mind long after they leave the shop.

Conveniently located at 9910 233rd Ave E in Bonney Lake, WA, Ernie's Automotive is easy to reach and ready to assist with all your automotive needs. You can contact them directly at +1 253-862-9568 to schedule an appointment or inquire about their services, or visit their website at http://www.erniesautoandtire.com/ for more information. Experience the difference that personalized, professional service makes — visit Ernie's Automotive today and let their team take care of your vehicle like one of their own.

What Customers Are Saying

Customers who visit Ernie's Automotive consistently praise the shop for its friendly, knowledgeable staff and high-quality work at fair, competitive prices. Many reviewers highlight the team's honesty and clear communication, including updates on repairs and final costs before work begins. Time and again, customers note that jobs are completed quickly — often ahead of schedule — and that they leave feeling confident enough to return and refer friends and family.

★★★★★

They fixed everything that needed fixing or replaced. Great job and reasonable prices

— Anthony Ungaro
★★★★★

I highly recommend Earnie’s automotive! I had my check engine light come on multiple times, replaced some sensors but lasted about a month or two and came on again. I took it to another mechanic shop before earnies and was told they couldn’t find anything wrong. Earnies diagnosed and fixed the issue and no problems ever since! They check in often to see how vehicle runs! Five stars from me!

— Melinda Alderson
★★★★★

Professional service.

— Vaun's Photography
★★★★★

Starter coils replaced

— jackie wheller
★★★★★

My engine light was on

— Kathleen Acuna
★★★★★

Great service and friendly

— John Cobb
★★★★★

Staff is knowledgeable and friendly

— Robert Carsey
★★★★★

Techs at Ernie's are awesome

— Henry Reardon
★★★★★

Great service and communication.

— Antonia Stanfill
★★★★★

Competitive pricing, knowledgeable, and honest.

— Kiel Anderson
★★★★★

Very nice people here.

— Ted LeVake
★★★★★

Good people, good service.

— Steven Hartmann
★★★★★

Plus an oil change and changing transmission fluid.

— Becky Engstrom
★★★★★

As always, great/friendly service!

— David Swart
★★★★★

Professional service. Great customer service!

— Char Goulart
★★★★★

Great customer service

— M W
★★★★★

Great service! Thanks Ed!

— Gina Huff
★★★★★

Great job. Very professional.

— Barry Licht
★★★★★

Honest and they get the job done right.

— Gentry Stretz
★★★★★

Good service friendly staff!

— Richard Cregg
★★★★★

Seth and Ed are the nicest and knowledgeable guys!

— Ally Fletcher
★★★★★

Friendly and fixed the problem at a very reasonable cost.

— Robert Kuldanek
★★★★★

They did a great job as always.

— Bill Newby
★★★★★

Had a cooling system leak - water pump was replace.

— Paul Dunn
★★★★★

It's a good professional place.

— david gildiaz
★★★★★

They were fast and detailed. Thank you

— Richard Obray
★★★★★

Excellent work and explains everything. Super nice people

— Connie Meredith
★★★★★

They do great work at Ernie's.

— M Vogel
★★★★★

Wonderful service, great employees and fair prices!

— Sebrina Cottey
★★★★★

Best place I have found. Reffered by a friend. Now I am referring you!

— Thomas Tracewell
★★★★★

They were very fast. I like. Very nice.

— Gabes music show
★★★★★

Folks here worked hard to make me a happy customer.

— Charlie Vanderhoff
★★★★★

Very quick service, completed sooner than promised and below estimate.

— edfoster EddieF
★★★★★

Fixed my AC for $300. Well done

— Michael Pritchard
★★★★★

Great customer service, very personable. Office nice and clean.

— Amanda Engevik
★★★★★

If you want your car fixed right bring it here awesome

— Kalani Kaohu
★★★★★

This truck was a mess. They took it in sorted it out and got it back to me 3 days early!

— Vanessa Lindsey
★★★★★

They’re such great people they’re also friendly,the service was great and it was also quick..🤙🏽

— Jack Fono
★★★★★

Completed check out vehicle. Replaced waterpump fixed leaking overflow tank.

— Tom Parker
★★★★★

Excellent customer service. Great repair service at a reasonable price.

— Susan Shoulders
★★★★★

Good place to go to get work done to ur car , truck and suv. Ask for Perce.

— Greg Ericksen
★★★★★

Accommodating with out time frame. Gave update and final price before starting repairs

— Diana Denton
★★★★★

Very satisfied with the service, highly recommended, 5 ⭐️

— D B
★★★★★

We always use Ernie's to service our equipment. They do a nice job.

— Amber Bicondoa
★★★★★

Great honest shop. Good work at a fair price. Hard to find a shop like this nowadays.

— Forest Chicken
★★★★★

they scheduled me the next day and got the Job done!

— Max Ventura
★★★★★

They were great. Fast and efficient service and reasonably priced.

— Zenthia Zen
★★★★★

Excellent customer service fantastic work. Highly recommended.

— Doug Nichols
★★★★★

Overall excellent experience. Very attentive care and high quality service. Thank you

— Nick Tourangeau
★★★★★

I was impressed by the in depth diagnosis they did and very happy with the information and service provided.

— Andrew Knowlton
★★★★★

Great communication, and finished up under the initial estimate. Will definitely use them in the future!

— Eric Yoder
★★★★★

Amazed with the professionalism and care these guys give. Will definitely make this my new mechanic. Trusting.

— Joshua Kelly-Duckworth
★★★★★

They where able to get me in right away and they do great work. Would recommend to anyone.

— Joel Olson
★★★★★

Great service, I will definitely go there again when I need some work on my vehicle again,

— Valerie Baltazar
★★★★★

Great people however the rules from Inslee has stopped me from them performing much needed repairs.

— Tom Welsh
★★★★★

Enjoyed the expierence. Staff was friendly and knew their stuff. Will definately be going back.

— William Schirman
★★★★★

Great job and worked well with my timing and availability. Thanks guys.

— Lynn Hurley
★★★★★

Friendly service, clear communication, reasonable prices, inspections with photos provided. Recommend

— Deanna Schultz
★★★★★

Amazing service, friendly staff, and great pricing! Will be back!

— Kenzie W
★★★★★

These guys are honest and fair. It's the only shop I will take my rig to ever again.

— John Reidt
★★★★★

Very quick , nice people, truck drives 100% than beforehand , live the digital vehicle inspection

— Stewart Quam
★★★★★

Very polite kept me informed of what was going on and finished within a reasonable days very friendly and explained everything I thank them for their service.

— Deborah Watson
★★★★★

Amazing work done fast! Brought in my Camry and it was running better than ever by the end of the day

— Brayden Pedersen
★★★★★

They were very helpful and straightforward. Definitely coming back next time I need car work done

— B
★★★★★

I'm very happy to have found this place. They are always friendly and understanding. They are good at keeping their customers informed and easy to work with.

— Jasmin Nelson
★★★★★

Good group of guys. Found an issue with my tie rods, saved me from a wreck.

— Christopher Bolt
★★★★★

Replaced damaged trailer wiring. The only thing that could have been added was a quote to replace dimming led fixtures.

— Ladonna Kuntz
★★★★★

I loved getting the full inspection report and they were quick at diagnosing and fixing my issue.

— kara frey
★★★★★

They got my car fixed in less than a day, got it sounding and running great. Will bring her back for other work.

— Tony DiBlasio
★★★★★

We have several cars and always take them to Ernie’s. Fair estimates and service fast.

— Michelle Fodczuk
★★★★★

In for minor work (this time)- but, as always, they tackled it with the same fervor as with a major problem. Ernies is my go to for all issues with my car.

— Mark Glenn
★★★★★

Fixed a leaking coolant system for $200 less than expected, would reccomend

— Justin Goettel
★★★★★

Minor headlights replacement but got me in quickly and out at a reasonable cost. Good experience.

— grant reinman
★★★★★

Repaired the wiring to my front turn signals, that got ripped out from another incident. Quick, professional, and let me know of some other potential issues , so I can get that fixed, too.

— Sabelle Meaddowes
★★★★★

Thorough inspection. Quality work for a fair price. Highly recommend Ernie's Automotive.

— Tonya Kennedy
★★★★★

Transparent, kept me informed along the way, fast and friendly service. I highly recommend Ernie’s Automotive!

— Kari Harris
★★★★★

Very helpful and kept in contact with me the entire time they had my vehicle. They also have loaner vehicles for you to use while they fix yours.

— Emily W
★★★★★

They are awesome on what they do I like it when they have my car fix but I really like it when they want to double check the cars to make sure there work properly

— garrett johnson
★★★★★

Jeremiah delivered. This time my car only needed an oil change; however they have replaced brakes etc.for me. Always professional

— matttena kilroy
★★★★★

Great service!! Very impressed by the report that shows all of the items that were looked at and taken care of! Will definitely be going back anytime I need service done!!

— Elijah Heen
★★★★★

Great customer service, personal professional and knowledgable. I would recommend anyone that can take your vehicle here!! They will help you and treat you right!!

— Giovanni Traverso
★★★★★

I appreciate the excellent service The price and that it was complete in a very timely manner.My vehicle drives very good.Thanks

— Guy Mueller
★★★★★

I have been using Ernie's automotive for 18 years. And several different vehicles, and have always been happy with the service.

— Chris Arend
★★★★★

Needed brakes all around. Courteous, gave me rides to and from, kept in contact throughout, plus did a full complimentary car inspection.

— Patrick Swenson
★★★★★

Great people, understood what I needed and took care of it fast and efficiently.definitely take my other cars there for service

— Dave Wendlandt
★★★★★

Very professional organization. I feel I was given service tailored to my needs and budget considerations. I will return for further service.

— David Pesko
★★★★★

This place is absolutely AMAZING! I took my car in cause it didn't pass emissions and needed a little more done and they made it happen and work out for me 💯 I will continuing bringing my vehicle too Ernies. …

— Danielle Latozke
★★★★★

Seth was Awesome! Very detailed! The diagnostic was very thorough and comprehensive. Ernie’s is top notch!

— Ray Hardy
★★★★★

They did a great job replacing my oil pan on my Passat a while back,10/10 recommended. Friendly as well.

— Roam Washington
★★★★★

Great service. Walked in and he knew exactly what was wrong and took care of me. I got a card for future service .

— George Herman
★★★★★

This is the first auto repair shop that has provided me transparency with a verbose inspection of my vehicle with pictures detailed in every category. Would recommend business here as your car repair source selection.

— Andrew Harris
★★★★★

Ernie's was able to get me in right away and had great customer service. My car runs great!

— Amber Mcculloch
★★★★★

I HIGHLY RECOMMEND COMING HERE. THESE GUYS ARE HONEST, COMMUNICATIVE AND RELIABLE. THE SERVICE IS DONE VERY QUICKLY WITH INTEGRITY. THIS IS THE PLACE TO GO WHEN YOU ARE LOOKING FOR PEOPLE TO TAKE CARE OF YOUR AUTOMOTIVE NEEDS. THE PRICE IS REASONABLE AND THE SERVICE IS TOP NOTCH.

— Brian Barrett
★★★★★

They need to teach other companies even if it is automotive or not on customer service! I’m 24 with little knowledge about cars and not once did Tim make me feel stupid! He broke everything down to me in a way I can understand! Would recommend to anyone.

— Lili Sanch
★★★★★

I will only take my car here!! Staff are very friendly, and knowledgeable. Very professional and got my car done the same day.

— shannon kohler
★★★★★

Excelent work, friendly personnel, very reasonably priced. Very honest place to service your car. A GREAT experience. You will not find a better qualityor more honest service

— Just_Bob
★★★★★

Ernie's is a fantastic, honest Automotive shop. Tim is very helpful and explains things well. I would give them a 5 star rating.

— Annette Ludwig
★★★★★

Everyone at Ernie's Automotive & Repair is very professional, honest, knowledgeable, and willing to help in anyway possible. I bring all my vehicles here and I know they'll offer me the best options and service for me and my family.

— Ideal Possibilities
★★★★★

Had an issue with my catalytic converter, they checked on it and saw that it was covered under the federal emission control warranty and let me know i could take it to the dealership and get it repaired for free. Very honest, i would bring my car to them again

— David Nelson
★★★★★

Ernie’s Automotive handled my situation with my car perfectly. Very thorough, competitive, wonderful service.

— MrTodd513
★★★★★

This place is an awesome family business, better than the Midas touch friendly staff; James is a good guy pleasant , and thorough, Highly recommend will be coming back in the future.

— Dionte Bullock
★★★★★

Knowledgeable, courteous, kind staff. Great customer service and honest about price and services. Overall great experience!! I will be bringing my other vehicle here in the future

— Felicia Morris
★★★★★

I got a diagnostic test from another mechanic for significant work on a fuel delivery issue. Ernie’s found the real problem, a bad switch, and fixed it for about $49. I probably saved over $1000.

— James Jones
★★★★★

Best service ever. Very professional and honest I was kept in the loop Everything was explained even showed me what was going on, it was simple but was told by 3 other mechanics it was a few thousand dollar issue. It wasn’t. Thank you Percy!

— Sammie 253
★★★★★

My truck was ready by the end of the day as promised and the total cost for the repairs were exactly what I was quoted!!! Will definitely use them again!

— Jeff Afdem
★★★★★

These guys are awesome very trustworthy. It's hard to find a mechanic that will get you in last minute and they have never suggested something I didn't need. They are the best I will always be an ernies customer.

— J.G. H.
★★★★★

Really good experience with Ernie’s. Amazing customer service, the kind you don’t find much anymore! Will definitely use them again for any future mechanical needs we have!

— Kelley McDermott
★★★★★

Seth carney was very helpful in getting my car repaired and checked out. Thank you for the service and the friendly employees there.

— Darrell Futch
★★★★★

Through details on repairs, very fair prices, great business ethics. Fantastic crew, from the desk to the shop. No other shop will touch my car again.

— Linda Clyde
★★★★★

Everyone was really nice, got my car checked out and fixed the next day! Fast service, and affordable prices!

— Samantha Boyd
★★★★★

Great company and service! Completed service requested and included general check with photos of everything else!

— jane richardson
★★★★★

Took car in right away and fixed just what was needed, no add ons or delays. Great service.

— K M Thias
★★★★★

Ernies is an awesome place to get anything done on your vehicle, they let me know my brakes need replaced soon, the service manager Seth Carsey is professional, understanding and very knowledgeable, Thank you so much, will return to have the brakes fixed.

— Ollie Futch
★★★★★

My car was in and out the same day. Communication was excellent. Very personable staff. I would take my car there again.

— Nikia Hay
★★★★★

Absolutely fantastic to work with, I have a problem with mechanics being condescending to me but the mechanics at ernie's were so polite and accommodating. My alternator failed on me and I was able to have it towed, fixed, paid for, all while I was working. Really easy for someone who works non stop like me

— Elora Damaris
★★★★★

Got me out of a jam with my rear axel. Had I let the dealership make the repairs, they would have killed me on the labor. I can feel the improvement with the truck. I have found my new mechanics!

— Freak
★★★★★

All I can say is wow best service i have had in many years! My car runs like new no thanks to my neglect, she is now a happy car, full service shop with nice honest people doing quality work, thank you for getting me in today and everything you did😎 you all rock!! Sincerely, Kelly

— Kelly Miller
★★★★★

Jeremiah was very helpful. I needed to find out what was happening with my vehicle quickly. They were very quick to give me an idea what was happening so I could make arrangements for transportation while my vehicle is in for repairs.

— Ross Jantz
★★★★★

I had a number of things that were wrong with my 2012 Chevrolet Silverado no headlights check engine light no traction light and other alarms I called around no one else would look at my Truck they said it would be 2 months before they could get to me but Ernies they saw me the next day and I had my Truck Fixed and Running Great the next day.

— mike r
★★★★★

Great service and thorough. Diagnostics and repair was done in a timely manner with great communication. Full report of performed maintenance along with upfront pricing and accurate estimating. Seth and Adam are great!

— M and E Godby
★★★★★

Went in to have the low beam and foglight bulbs replaced. Great service and able to get it done pretty quickly. A pleasure to deal with these guys every time I need repairs/maintenance.

— Jay
★★★★★

Customer service was excellent. There was a mixup on my appointment and they took care of me anyway. Service on my vehicle was excellent. There is no reason to go anywhere else to get my car service. I found my place!

— Nelda Cruz
★★★★★

Ernie’s is a very honest, reliable automotive shop! Took my car in today because it was making a noise when the heater would turn on. Turned out to be a very minor (a leaf in the motor fan ) fix! Would highly recommend them due to their honesty!

— Marie Joan Callaghan
★★★★★

I’ve been a mechanic for 45 yrs, can’t work on this stuff anymore. That being said Ernie’s does it right and reasonable prices too! They have the people with the expertise and the equipment to do it all. The place is clean, the staff very friendly and the work was top notch.

— Neal Bailey
★★★★★

Transmission check requested. Got a full inspection in just a few hours, plus a ride home. Excellent service!

— Laura Walters
★★★★★

My first experience with Ernies was on a 2018 Equinox with a bad fuel pump that the dealer would not take care of. Tim was an amazing source of information and professionalism. We got the vehicle back right away. The shop is now working on my 2007bDodge Charger because I trust them with the work I cant do on my own. AAA turned me on to Ernies and I'm glad they did.

— Heath Martin_VO
★★★★★

Fantastic experience; from initial contact with Travis, very professional and comprehensive diagnostics, fair pricing, and quality completion of work required. 5+stars

— George Payne
★★★★★

Nice people, they fixed our ford f150 truck and charged reasonably. They charge a flat diagnostic fee ($199) where other shops (Midas) charge $169 an hour.. We will be back in the future.

— Mel H
★★★★★

Extremely Helpful, knowledgeable and very reliable. Would recommend anyone and everyone to take their vehicles to Ernie's they are absolutely Amazing!

— Marcia Hickok-Ritchie
★★★★★

Brought my 1998 Toyota 4 runner it was running rough and running super rich only getting 30 miles on a 1/4 tank of fuel they did a Safety check and found a Lot of problems that needed fixing so now I feel good about driving my car I really like that they checked everything out..

— Tom R
★★★★★

This was a wonderful experience! Seth and Josh were always kind and knowledgeable. So pleased with such a quick and painless experience. Thank you Ernie’s. I will definitely use you guys again! Great communication!

— Harriet S
★★★★★

Ernie’s Automotive were very honest! They called the dealership to see if I had an extended warranty on my injectors, and I did! I had no idea, they saved me $4k 🙏 I will be back for future maintenance! Thank you guys!! …

— Kristin Hood
★★★★★

Seth and the entire team are total rockstars. Please 🥺 this business is great, you guys. Very fair pricing and professional. They also hire a lot of veterans + ex military. 🇺🇲 Proud Also they have the cleanest bathroom I ever laid eyes on. 😂

— U. Choi
★★★★★

I have to say that this is the best place to service your vehicle. Tim was wonderful, he explained thoroughly every step they did to my car. He was patient and kind, very professional. Even the young man who brought my car around was very courteous. Let’s not forget that they charged less than half what another establishment quoted me! I can’t praise them enough!!

— Dale Dixon
★★★★★

I came in needing a diagnostic test run on my car that was bogging and shaking with the engine light on while just passing through Bonney Lake. even though they knew I wasn't going to have the work done there, because I live in a completely different town, they check it out for me immediately, just out of genuine concern to make sure I was safe on the road and that it wasn't something that needed to be addressed immediately. They were honest, explained the code reading to me and what I'd need to have done sooner than later, but let me know I'd be ok for short distances for the next few day...

— Smile Solutions
★★★★★

Ernie's is exceptionally beautiful and comfortable as a waiting room and check in area for getting honest, and solid automotive help. We loved our experience there and would happily go back if the need arose. Thank you, Ernie's!

— Carole Clambake
★★★★★

Good guys I will most definitely go back to them if I need to. Giving them a two thumbs up! Brought my 2005 Chevy equinox back to life.

— Exotically SelfMade
★★★★★

It’s like having a “small town business” that takes care of old cars, like mine & keeps them running. Employees keep me informed of other conditions that may need attention & telephone me for permission to proceed with the repairs. They provide transportation to & from the shop, friendly & explain the repairs that are necessary. I’ve used Ernie’s for several years & recommend it highly.

— Hedi Voloshen
★★★★★

We had a snow storm and I slammed into a curb could not find anyone to fix my car called Ernie’s automotive. They said bring it on down. We will diagnose it for you and try to get to it as soon as possible. It could be as early as Monday they contacted me within three hours of what the problem was with my car. Give me a quote, give me updates on my car facility is very clean, honest people they have a customer for life

— Desiree Novak
★★★★★

Marty from Ernies automotive was very Personable and stayed on top of letting me know what was going on and a time frame of when my truck would be done. I would totally recommend this establishment to anyone who needs work done on their vehicle. My truck drives and rides better than it has in a very long time and I couldn’t be more thankful to these guys for the work they did.

— Joshua Cappy
★★★★★

Did great work and were a pleasure to interact with along the way. We’d trust them to help us again!

— DJ Heltsley
★★★★★

Thank for your honesty and great service. I took my 03 crv here after it through a code for a timing chain . They diagnosed the problem fixed it and did a thorough inspection. It turns out I didn't need all the repairs the local dealer was trying to push. Thank you Ernie's, you saved me thousands in unnecessary repairs. I trust you and you will have my business.

— Sam Anderson
★★★★★

Great experience in a troubling time. When my Hyundai did what Hyundai's do Travis was very helpful, informative, and patient with us as we tried to navigate this unexpected engine failure. It was clear that our best interest was the main goal.

— Seabee JB
★★★★★

Good work, easy to talk to, trustworthy. Willing to give options they would rather avoid and reasons why. Not the cheapest place, but totally worth it.

— Gryphon MacThoy
★★★★★

**** 11/3/21 I had a heater hose bust on me while I was out looking at Halloween decorations. Dropped my car off this morning and picked it up this afternoon, which is great because I'm starting a new job! These guys went above and beyond for me!! Thank you very much to the crew and owner of Ernie's!! They took care of what I asked them to inspect and repair and also let me know of a couple other things that needed attention. They got all the work done in a timely manner and kept me updated. Will definitely be my regular maintenance shop!

— Lori Petersen
★★★★★

Excellent work, great staff. Very detailed assessment of my vehicle and the cleanest facility I have ever taken a car for service. I recommend and would go to them for future work! Plus the loaner car was a life saver ... and ran great 👍🏻 …

— Phil Cane
★★★★★

They were able to get me in on short notice and fixed the issue with my truck. Travis and team were awe.

— Lee Harmon
★★★★★

Working with Jeremiah I found the shop to be above and beyond my expectations. The work was done quicker then expected and far more comprehensive then I have ever seen. Each system component [of engine diagnosis] was included with photographs and precise measurements. A special brake part (I requested) is back ordered by manufacturer; but so far Ernie’s has exceeded my expectations. I expect the same level of trust and honesty that I have received so far, when I return for further work in the coming weeks.

— James McGee
★★★★★

10/10 recommend this place. Got me in next day and fixed my problem. I will be back if I ever need anything else fixed on my car. Thank you for great and friendly service. ☺️

— Danielle
★★★★★

Ernie’s provided transportation to and from my residence because I had no one to pick me up. I brought my vehicle to Ernie’s for an A/C re-charge which revealed a/c components in my system had major issues. Ernie’s then did a courtesy vehicle inspection, gave me a quote and detailed report, on which components should be replaced. No pressure to buy anything. I would highly recommend Ernie’s and do business in the future.

— BOB SCHOENHERR
★★★★★

Great service, I needed my brakes bled because the ABS system needs a computer to activate it for proper bleeding. Not only did they flush my brake system. They did a full inspection of my vehicle and gave me options on 3 item they found, 1 leaky oil pan, 2 front and rear shocks need replacement. 3 antifreeze only good for 10 degrees. They gave me a price to do the work and I have the choice to choose what I want them to or not to do. Not many shops would be so thorough as to give you a free 30 point inspection. I am happy with my service. Michael Dean

— Michael Dean
★★★★★

What great service! Communicates well with me at every step of the way. ASE certified techs give me confidence that service is done right plus they are AAA certified. My new go to auto repair shop.

— Linda C
★★★★★

The service was professional and friendly. The shop waiting room is so unique. It was nice to walk into an auto repair shop that didn't have dirty floors, gum stuck to the wall, and disgusting bathrooms. Ernie's place was like being in a cozy cabin. I enjoyed the Waiting Room Newsletter and loved the signs (we won't mention a certain horrible Governor's name here, haha). I'd recommend Ernie's 100%.

— Cast Your Cares Cast Your Cares
★★★★★

Our Ford Explorer died in the Target parking lot Friday night on the weekend before New Year's. Called a local Ford dealership for help; they said they couldn't get to it for 5 weeks. Called Ernie's and they said they could look at it immediately. Got it towed there after hours and left the keys on the drop box. Ernie's called first thing in the morning with their assessment and hoped to have it to us by Jan. 2 (b/c of the holiday weekend). We were astounded that they called later that day for us to pick it up. Fast, reasonable, great communication ... very happy with Ernie's.

— Jennifer Evans
★★★★★

I had my vehicle inspected, oil changed and tires rotated here. Travis was great to work with. I’ll be returning for future repairs.

— Ash V
★★★★★

I have two older vehicles whom I trust to the care of Ernie's Automotive without hesitation. I recently needed their help on my 1999 Jeep who had an oil leak that needed tending. Took it in, and in a very short time learned the problem and the remedy. I had my vehicle back the next day! Great shop, great guys, reasonable prices, my go-to for all things automotive mechanical! Thank you Ernie's! Charlene

— Charlene Underhill
★★★★★

I had gone to two other shops before going to Ernie's. Neither one of them could give me a straight answer when it came to my car. Ernie's was honest and quick. They helped me get my car back on the road fast. The staff is amazing and very knowledgeable.

— Kailee Pettit
★★★★★

I couldn't be more pleased with the customer and technician service I received when I brought in my SUV. Their professionalism, expertise and knowledge were beyond what I typically experience when dealing with service related companies. They were on point with the quote and finished the work needed ahead of projected schedule! I will forever take all my cars to Ernie's for needed repairs. If you are local to the area, choose them for your repairs too and if out of the area.... worth the drive!!

— Cyn Good
★★★★★

On time, excellent service, worth the cost. Highly recommend, trusted.

— D Clark
★★★★★

Ernie’s is my go to place for all of my vehicles. I recently took my Toyota Highlander there when the check engine light came on. Seth, the service representative kept me informed about what was wrong with my vehicle. I received a comprehensive report with pictures of all the maintenance checks they had done to throughly checkout my vehicle. They found the problem was a defective vacuum hose. They also recommended a flush of the steering fluid system. I was very pleased with the quality of service and customer care that Seth gave. I highly recommend Ernie’s services if you’re looking for an...

— Jeffrey Maziarski
★★★★★

Super Nice people also had to leave the Truck overnight because the window Motor had to be ordered Not their Fault, Hell it's a 2000 Dodge 3500 4&4 Ernie's Did A Great Job 👍 Even the BEST PART THEY CHANGED ME LESS THAN THE ORIGINAL ESTIMATE FOR THE REPAIRS. If you're around the BONNEY LAKE AREA YOU NEED TO CHECK THEM OUT THERE RIGHT OFF OF HWY 410 I HAD A GREAT EXPERIENCE HOPE YOU WILL TOO Terry Hickok

— Terry Hickok
★★★★★

My daughter's truck broke down. I'm a mechanic myself, but didn't have the time to look at it. I started searching online and came across Ernie's Automotive. I'm a big fan of reviews and after reading the reviews for the shop I decided to call. The guy on the phone was very professional and took down everything I knew about what was going on. He gave me a quote for a diagnostic, and even gave me the number to a reasonable towing company. After inspecting the truck, they diagnosed a bad fuel pump, and also noted that the ball joints were getting bad. My daughter couldn't afford do...

— Herb Johnston
★★★★★

Super helpful and professional. Great customer service and communication. Travis was helpful and patient with all the questions we had about my vehicle while it was at Ernie’s.

— Casey Romero
★★★★★

The shop got our vehicle in and repaired over a single (Holiday) weekend. They communicated everything really well, assessed and repaired exactly what was needed and made sure it was running well before our picking it up. Thank you!

— Matt Cornwall
★★★★★

The crew at Ernie's is communicative and helpful. I brought my car in for an overheating engine. They got my car in the same day for inspection and repair, and I picked it up the following day. They gave a reliable timeline and pricing. I would recommend bringing your vehicle here

— Alyssa Matthews
★★★★★

Travis and team were honest and quick with repairs and estimates, very professional. No pressure and laid out all I needed to get fixed on my car and I could pick and choose as was needed most critically first. Good peopl!

— BishopOfRustyIron
★★★★★

I brought my car in for a very bad engine noise. I didn’t have an appointment but they were very accommodating with letting the tow company drop off my car and letting me know they would get to it in a day or two. They were able to diagnose the use quickly and sent a detailed report of the problem as well as some other potential issues. After getting the approval for the work they were able to get the parts ordered and the work fixed with 48 hours. Seth was very professional and helpful through out this entire process.

— Jacob Hansen
★★★★★

Thank you Seth and Ernie's Automotive for repairing our 2012 GMC Terrain! You have an awesome mechanic and we really appreciated the pictures he took that showed us exactly what was wrong. We also appreciated that you got it done two days earlier than originally estimated. If anything else goes wrong with it, we will definitely be bringing it back to you 💯

— David Daker
★★★★★

Had my 90k service. I really like how detailed they are with checking everything for us and sending us the report with pictures. I feel they are very upfront and HONEST. I will be back with my vehicles if they need work.

— Marie M
★★★★★

Ernie’s was quick and efficient! I loved the detailed report and pictures to show that everything was checked and what needed attention right now. Travis was great at communicating the next steps and there was no surprises.

— Ciera Retzlaff
★★★★★

These guys are awesome. I called Monday to see how quick they could get me in for my daughter's car and they had me in the next day and back out with a fixed up rig. I was worried that it was a major issue but it ended up being something really minor that they fixed quickly. I'll definitely be back as they do both good work quickly and appear to be honest shop. Thanks guys!

— Doug Donovan
★★★★★

Cleared code/check-engine light; replaced plugs and upper A-arm. Very satisfied with work done. Overall inspection was more thorough than other shops in area. Travis was straight with me about what needed to be done and what was a priority. Some of what he told me I already knew, so I know they actually checked and were honest about what they found, things like fluid condition etc. Some shops want you to change/replace components just because you have a ‘high-mileage’ vehicle and they want to follow a maintenance schedule no mattter they may have just serviced the item. Ernie’s may not be t...

— Martin -Ric- Weinrick
★★★★★

If you want to have a vehicle repair and don't want to worry about being sold fixes you don't need, head to Ernie's. They just do things right. Professional, Courteous, and the right people for your job.

— Mike Kearby
★★★★★

My axle and wheel broke off in the Walmart parking lot down the road in Bonney Lake; had my car towed here by AAA. I called to let them know and even by my phone call I was already put at ease with Travis who answered my call. I honestly can’t say enough about how great my experience was. Travis was so personable and communicative. My car was done in 1 day and when I returned to pick up both Travis and technician(didn’t get his name sadly) were absolutely amazing and just cool people to deal with. Highly recommend this place!

— Rachel Trummert
★★★★★

Great customer service, friendly and great communication! Dropped my car off in the morning, they offer a car service to drop you off at home if you live close enough, and they were able to pick me up as well when my car was ready, the same day! Fixed my issue and sent a detailed report after diagnosing that was clear to understand and a good record to have. Would recommend them to any and everyone with car problems!

— Aleah Lambert
★★★★★

My husband researched online and recommended Ernie’s. Both of us have never been there before. I was able to easily schedule an appointment, Travis contacted me the very next day I had sent an email request. I was able to drop off my SUV the day before, which was very convenient for me. The goal of the service was to check my brakes. After a thorough review, I was provided a very detailed report via text with a link, with pictures, circling the areas of concern and recommendations and also areas that were still in good shape that did not have issues also with pictures. Also, the whole ti...

— Sen Ste
★★★★★

I recently moved to the Bonnie Lake area and needed to find a good mechanic. Decided to try out Ernie’s and I am very happy I did! These guys are awesome. They did a great job on my vehicle, everything was taken care of and is working great. I loved the report they sent me listing everything they found issues with which was really easy to read and understand. I will definitely be sticking with them in the future. I highly recommend them!

— Ben Ingersoll
★★★★★

It was my first time taking my car to Ernie's. After discussing maintenance I felt confident about the integrity of Seth and Travis. My instincts were correct. They were professional and on time. I felt like they enjoy their work and look forward to serving their customers. Thanks guys!!

— terry peck
★★★★★

All I had done this time was a routine oil and oil filter change. No problems at all

— David Steere
★★★★★

They did a fantastic job and were very friendly and fast. I was told by a different shop I needed a bunch of things done to fix what was wrong with my car and they were able identify what was really wrong with it and fix it for a lot less, saving me a lot of money. My car works perfectly now. I am extremely satisfied with their work.

— Alex Alvarez
★★★★★

Ernie’s has rescued me a few times when I needed help with things I am no longer able to do myself or have the ability to complete. Very helpful and understanding with what I need done quickly and completely. Local business that has the integrity to treat customers fairly and honestly.

— Dana
★★★★★

Dealer suggested multiple repairs for a vehicle with lower mileage totaling over $4,000. Brought the vehicle to Ernie’s for a second opinion to confirm whether they were necessary. Travis was very straightforward and honest about the process and how they would check everything and even got me in within the hour I called. After 2 hrs they were able to determine the repairs called out by the dealer were not necessary and we came away with a much smaller bill and tightening of a seal. Overall the communication was excellent and never tried to push anything unnecessary. Ernie’s has a return cus...

— Quincy Groven
★★★★★

Great work at a fair price. They were able to get our vehicle in right away. Really appreciate the vehicle inspection report they send out. It was the first time we took our vehicle there based on a friend’s recommendation, certainly won’t be the last time we use them.

— J W
★★★★★

AAA tow worker recommend we take our car to Ernie’s to get a new battery. We walked in with no appointment and were greeted by Travis. He was very professional and personable to myself and my family. The waiting area was like being in a comfortable living room with reclining chairs. He gave us waters & changed the channel to something we wanted to watch. Travis gave a quick estimate which was super close to 3 other options we priced and theirs came with a great warranty. They seemed honest with no high pressure sales which I appreciated. We walked out in less than an hour with a very fair p...

— Gemi M
★★★★★

Both my daughter and I had an oil change and inspection done on our cars. Ernie,s did a great job. They were thorough and informative. I waited in their very comfortable lobby! 😊 …

— Melanie Davis
★★★★★

I am very satisfied with the service provided. I especially like the visual feedback on the vehicle inspection.

— Charles Massena
★★★★★

I been using Ernie's for years and am always satisfied with their service. The have never tried to upsell me and they communicate well.

— tommyhill333
★★★★★

Best mechanic shop I have ever experienced. They helped me get home and back to pick up my car and was able to fix the problem same day with reasonable pricing.

— Alicia Foote
★★★★★

A sudden leak brought me to Ernie's after I looked at the reviews. I was more than happy with the entire experience. They were responsive, thorough, honest, and helpful. Pricing was fair and transparent. I had a great shop in the north end before my move, I'm grateful to find another amazing shop close to my new home!

— Sarina Elliott
★★★★★

I've previously used Ernie's for a diagnosis on an old car that we ultimately decided not to repair (needed a new engine) and they provided excellent service then. I decided to go to them again recently to diagnose another vehicle that wasn't performing well and they found a bad spark plug. They provided me a very reasonable quote and quick turnaround time in order to get my new driver back on the road before school started. I can't recommend Seth and team enough because of their transparency, professionalism, fairness and excellence. They have earned my trust so you should call them fi...

— Jeff Sturtz
★★★★★

I called the shop and spoke with Seth and they were able to get me in the next day for a diagnosis. After finding out what the problem was, they gave me a price quote and had my car done the next day. The communication and also the friendliness of the staff were very professional. My diagnosis sheet also included pictures, which was very helpful for me. I would highly recommend the shop and this will be now my go to shop for automotive services/issues. 🙌🏽

— Des O
★★★★★

Very professional. Fixed my check engine light and limp mode with a good diagnosis and one part (MAF). I really appreciate the quick turnaround!

— Sylverbullit
★★★★★

Everyone involved was very transparent and friendly. The work was done quickly, on time with the timeline they gave me, and great lines of communication.

— Matt Simonetti
★★★★★

Thanks for your help Gary, a quick scan showed the problem with my Highlander was the engine immobilizer not reading the key every time. A quick and easy fix.

— Steven Taylor
★★★★★

Our car started overheating, so we checked the coolant and it was low. We get regular tune-ups and oil changes and watch our fluids, so this was somewhat of a surprise. After filling up on coolant a couple of times, we decided to take our car to Ernie's Automotive. We called on Friday and made an appointment for Monday. Within a couple hours of dropping our car off we had an email with pictures and diagnostics for our vehicle. By the end of the day, we had our car back with a new radiator and a price that was on the medium-low end of our pricing research. The service was fantastic. They're...

— Austin Weaver
★★★★★

First time ever going and I thought the inside of the place was the best I've ever seen for an automotive shop. The people are very friendly and professional especially for what I needed done. It was a part I needed modified and they were able to handle it right away with a very professionally. Thank you!

— CWS
★★★★★

Earnies is the only shop I’ll go to. Far prices and honesty are two things hard to come by. Did I say great work and quick turnaround times as well? Highly recommended A+!

— brittany ellett
★★★★★

Ernie's Automotive was able to get my vehicle in quickly after an issue with my brakes. Seth and the team kept me informed of the issue and progress being made. I will absolutely return with my next automotive needs.

— Tricia Owsley
★★★★★

The work on my GMC was great. The truck runs just as good as ever. I appreciated Seth’s diligence with the insurance company, and for keeping me apprised of the state of repairs my truck would need (faulty DEF sensor). Thank you once again!

— Jarod Stone
★★★★★

Wow!! Very fast service!! Carl’s customer Service was Excellent!! Very courteous and professional! We were seen within 1 min. Of arriving!! Will definitely be coming here from now on! But they ALL WORK AS A TEAM!! And very fast and diligent!! THEY DESERVE A RAISE!!!

— FoxyRoxy5613
★★★★★

From the moment I walked in to the establishment. I was greeted, with a smile. The guy at the counter was very informative and knowledgeable. He took the time to explain things in detail. I even got a ride home while they inspected my vehicle. My family and I have been going to Ernie's since their first location. I gave them five stars.

— Andrea Notyourproblem